then flows through this meaning you get email from @yourdomain.com. Using a Password Manager to securely store and manage your passwords is now essential. With Rackspace Email Plus, you’ll also get Mobile Sync to keep your email, calendars, and contacts always synchronized with Rackspace Webmail on your iOS, Android, or Windows device. and Enterprise plans lay in the Security and Management features with each Service has alwasy been great, but last year they forced us to "upgrade" roughly 50 mailboxes with sync to their "premium" mailbox offering, which includes additional features that our customer does not require (at a much higher cost). They used to be fanatical 5 years ago - i used to wear their shirt. 69% Rating . Review conclusion. Account managers telling us verbally that we were out of contract and then declaring when we tried to cancel our contracts that we needed to give them 90 days notice on the contracts that had ended and then telling us that we would have to pay another nine months for half of the services they provided, which they claimed were still in contract, in direct contradiction to what they'd told us by phone, An initial refusal to escalate our complaints and then a claim to have escalated our complaint that we found difficult to believe since we had no contact whatsoever from a more senior manager. Really powerful machines that will be able to handle any load of traffic. Awful, absolutely awful excuse for a company. offering with other services, Rackspace Email just does one thing… email! Unlike Google and Microsoft who now bundle their email Rackspace is a long-standing provider of cloud-based IT services including hosting. clever extras such as auto predict typing (which is surprisingly good). The real world is horrible: every kind of support is a joke, not responding to anything. depending on the Office 365 plan you choose… see pricing below for more It’s a robust email system and that’s important particularly when Apr 18, 2016 "We just switched to rackspace for email. They are not premium. in the course of using email normally Rackspace voluntarily shut down do the unprovable policies causing us to call customer service over … Excellent performance. All (20625) Positive (14350) Negative (6275) Sort By; Helpful| … I opened it four years ago. They go out of there way not to help! They also claim Fanatical Leadership, based on my experience, their leadership is dishonest, without dignety and cannot be trusted. time to move to AWS and away from RackspaceCustomer service is a joke, and no one knows what they are doing.On hold for hours, no calls back, go elsewhere. Incredibly long wait times on tickets, awful customer service, zero consistency, astronomical prices. Same also applies to their email hosting service which every Rackspace email hosting review agrees is among the best. and their own email system, Rackspace Email. I have finally had it and migrated all my stuff from Rackspace to Liquidweb. based on data from user reviews. I will not go into details here, but trust me that's the case.- And they are grossly overpriced. I called them to verify my account, but they said "We're sorry, the account can't be activated." The help through chat has been excellent. Horrific support, your account manager will be the least helpful person ever (Shoutout to Alicia - that was awful). Rackspace is a legitimate cloud computing company, however, some cyber criminals proliferate a spam email campaign using an identical name (so, the scam is also called \"Rackspace\"). Unless you’re after a basic email solution, we’d probably suggest discounting Rackspace and looking at either Google G Suite or Microsoft Ofice 365. They can set up new hardware within 10 days but it takes 90 days to switch off an out-of-contract system? Microsoft not only provides email client software but also email hosting. details) and also via the incredibly slick Outlook Web App which closely They've received an average rating of 2.2 out of 5 stars with slightly higher scores for Quality and Features, and lower scores for Support and Value. Gmail does a great job of integrating with other tools in the G Suite including our favorite, Google Hangouts which allows you to talk to colleagues either by video or voice from within your browser. Included are pretty much all the G Suite tools and apps (such as One company in particular is Rackspace, one of the top companies in the industry. Having been loyal customers for 9 years, we assumed migrating over to AWS "managed by Rackspace" would be seamless. Email sync is seamless across devices whilst tight integration with your contacts and calendar make communicating with colleagues and setting up meetings a breeze. Google, Rackspace and Microsoft. This is an ‘all in one’ business package that is pitched as a competitor to Microsoft’s ubiquitous Office 365 offering. 2020 Review. G Suite is a comprehensive system that is easy to use as well as affordable if you go for the basic plan. Price Updated; Rackspace Email: features Payment Methods: Credit / Debit / Prepaid Cards Category: Fully Managed Support Options: Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 24x7x365 Expert Support Free & Easy Migrations Works with Outlook & Mobile Premium Spam & Virus Huge 25GB Mailboxes I used to love them, but I can no longer in good conscious recommend them (maybe recommend Rackspace to your worst enemy). (I have had my staff on training courses with this goal in mind to leave RS when our contract is up) or, you know, go with a more competent provider. pay more so we'll probably lose some of our customers in the process. Whilst it can at times be a little complex, particularly if you start diving into more advanced security features, it still looks like the system to beat in 2020. A free inside look at company reviews and salaries posted anonymously by employees. Do you have any customer who might complain? Also, we share our experience with Rackspace. Zero support. Customer Support . Perhaps Rackspace was the premium hosting company at one point in the past. Rackspace Review 2020. Terrible Customer Service - One to Avoid!We've been customers of Rackspace for more than 15 years and in the old days considered them one of our best suppliers - providing a responsive and excellent service that lived up to their Fanatical Service promise. All Rights Reserved. Spiciest Positive Review Mark Hubelbank. Microsoft might well be the most recognizable of the three providers of email hosting out there. For example, you might have a personal Yahoo email account, a Gmail account for work and a shared family email account provided by your Internet Service Provider. NOTE: I just realized that review is for rackspace.co.uk, not rackspace.com (I doubt there's much difference though). 12 min read A common question we’re asked is if we provide email as part of our hosting packages. Rackspace is easy to set up and run on various email clients. Disappointed and not recommended! I contacted them for a new internet circuit as a NEW customer. It … Typically, businesses would purchase a Microsoft Exchange license and then host this on their own servers. Rackspace is customer service is abhorrent. For most businesses, the Basic plan will probably be more the personal @gmail.com address. None; Get Hosting with RackSpace. providers we’d suggest you check out. What do you think? Customers can take advantage of the Rackspace Hosted Exchange email option, which provides 100GB mailboxes and 50MB of email attachments for Microsoft Exchange email accounts. Racksapce is quick and helpful when contacted for support. reliability of the system and speed at which emails are sent and received is Functionally, only one department is really aware of Rackspace or directly interacts with it, but the whole company and product is dependent upon it. RackSpace claims Fanatical Support, there is no way they ever delivered that to us. Find out more and signup at rackspace.com. © 2020 Trustpilot, Inc. All rights reserved. MediaTemple. Once you get to a tech they are great - but the management and the service surrounding the techs is horrible. Email is a whole other ball game and there are plenty of The culture is horrid, all the good people left. Now, combined with the original office productivity suite (Word, Excel, etc.) Got passed around 7 different people, none of which could put me through to some one that can could price up a new internet line. Once setup tight. The standard Rackspace email option (used by 3 million people around the world), provides managed email … 65% Rating. Word, PowerPoint and Outlook are also included. RackSpace activly blocked our move by not allowing us to take a VM image. Rackspace Email is available at $2.99 per mailbox making it It's never been easier to publish a website than today. It has a nice admin panel which is easy to follow and understand. Web host optimized for Magento. Summary. Do yourself a favor and pick another company. Many of us have a free Gmail account (that comes with an email address that likely ends @gmail.com). Linode. Shared Offer it?No: VPS Offer it?No: Reseller Offer it?No: Dedicated Starting at $769: Cloud Offer it? want to move OR b). But when the next statement closed with another $3200, Rackspace refused to meet their refund promise and demanded full payment. they need for the day-to-day running of their business. Then, these days, they played their final card: without ANY notice whatsoever, the virtual server hosting our last service on rackspace had its hard drive completely wiped out. Is Rackspace the Best Host for Your Website? Moreover, it can help people to choose the best web hosting service for them. Plus they did not honor their stated cancel terms forcing us to pay an extra $20,000 after our complete departure. comparison of G Suite vs. Rackspace Managed Hosting. Rackspace webmail, goes without saying, enables you to use email using the default web interface or through one of your preferred email clients. It takes 90 days to close down an out-of-contract account! On the other hand, one must take customer reviews and complaints on the internet with a grain of salt. addition offering progressively more in terms of data control, archiving rules Ridiculous.It's symptomatic of their real attitude to customers. Mailboxes are generously sized at 25GB each. A 14 day free trial is on offer so check it out! email through your own domain which looks a LOT more professional than using it’s for business use. You have to call to get someone to look at the ticket AFTER a 15 min hold time.Cant stand em - cant wait to leave em. Rackspace Managed Hosting rates 3.9/5 stars with 38 reviews. that get sent as a result of a contact form submission or a password reset We take a look at five possible options. Gmail for Business does exactly what it says on the tin… My recimmebdation, as a 35 year IT professional, simply do not consider RackSpace. Monday, February 4, 2013 #5712. Back then, I would pick any old host. They are a shadow of their former selves. Jump up to the Premium plan and a licence for the desktop version of Excel, We've been a Rackspace email reseller for at least 10 years. Find another provider. nothing hugely unique about Google’s email offering but users will notice some Microsoft offer a slightly confusing array of pricing The Essentials plan gives you email and Is Rackspace e-commerce hosting the right host for your e-commerce store? Unlike Gmail and Microsoft (more on that later), things like What can I say, Absolutely shocking!!!!!!!!! If you call is not relating to their job, they will fob you off to any one that will pick up the phone.Rack space are known to host and run the infrastructure for many large organisations – God help them! Yes: WordPress Offer it?No: Amazon. Rackspace Rackspace Email allows you to setup your own domain so email Basically, it is a no-frills service. My......look at them now. Yes: WordPress Offer it?No: Amazon. Need webmail for your business? Receive emails… They have a mentality of 'go and find it out yourself' and if you point this out to them they get rude/inpolite. Our 4 year contract for a dedicated server concluded 6 months ago and rolled over into a month-by-month arrangement. I have tried to run a business through them, due to an interesting offer that let us run the first two years at an extremely reduced cost. Pressidium® is a registered trademark of TechIO Limited. access to Microsoft web apps (including online versions of Word and Excel). We got the Aviator support level which promises to cover almost everything. Microsoft Exchange is a mature, feature-rich email system that has dominated the email market for many years and continues to do so. For your day-to-day personal or business email needs however, there are three Learn more. We hope you’d agree that this is something we have succeeded in doing. already used a personal Gmail account but comes without the adverts. FindrScore The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. The Gmail interface will be familiar to anyone who has Excellent customer service is of great importance to the company and as you will see later in this review, it’s one of the major reasons for the raving Rackspace hosting reviews. Their customer support continues to go down the tubes. It optimizes certain types of queries and slows down others, so that when you try to migrate elsewhere it becomes extremely expensive, as you will need to redesign every query you have ever written. Just...Walk away. However, choosing the right email host may be difficult since there are so many different companies to go with. Equally, there is a certain allure of using what has been the pre-eminent email and productivity software suite on the market for many years in the form of Microsoft Office 365. Please be warned if you consider this company to use as a management/service provider for your hosting environment. If this is how they are with new customers I wonder what happens with their old customers??? Email Plus which comes with Contacts sync and Cloud storage is $3.99/month. Poor attitude to SME's that request flexibility due to COVID. I get the feeling this corporate doesn't care even though I've been a customer for 15+ years. Subscribe to our blog and get awesome WordPress content straight to your inbox. For an additional fee, Microsoft also includes a license for the desktop versions of Word, Excel, PowerPoint and Outlook. 69% Rating . They are simply not competitive anymore. the plans in terms of core features. own a copy) and also their own proprietary webmail interface. So far, the company proved to be an important player in the industry. We’re always wary of SLA’s that make this kind of promise but clearly Rackspace are confident that their system will hold up no matter what. for Office 365 Business. good quality email providers for you to choose from making it an unnecessary mirrors the feel and function of the desktop version of Outlook. Some even decided to switch to a previous email hosting provider and experienced no issues afterward. Not only does it include a Calendar, Docs (a Microsoft Word equivalent), Hangout Chats (for video calls), a spreadsheet package, Google Drive for cloud storage plus several other useful apps, but you’ll also get access to Gmail for Business. A blank refusal to quote us for the cloud based service they trumpet - presumably because this would reduce our costs. Horrible! Google Drive. Gmail is not sold as a standalone product. Email is vital for your business and Rackspace recognise this by offering a 100% uptime guarantee. Basic is $6/month per user, Business jumps to $12/month per user, As part of their portfolio of products, Rackspace offers Write a review . Industry avg 6.46 6.6/10. give the full control over review content to the user (reviews posted with email can be easily changed at any time by author) ... - Promotional emails. options which are broken down into two primary categories… Small Business and Just wanted to sign up for rackspace email service (14-day trial!) So easy to use. 55% Rating. All email is Rackspace hosted, all cloud hosting is also done through Rackspace. I've been with Rackspace since about 2005, and they USED to be great until they got purchased in the last few years. In effect RackSpace does not conduct itself in good faith, they deliver and act in bad faith. I can not get away from them fast enough. Great security. Rackspace Email also includes a calendar, contacts list and tasks. Enterprise. Their product offering has altered quite considerably over the years so before we get into too much detail, we’ll just clarify the names Microsoft gives its products and what they relate to with regards to email. We help some of the world's smartest brands scale with quality support and industry leading enterprise architecture. It would be an understatement to say that Google is a household name and Gmail similarly is probably one of the best-known email services out there. Which LMS is best for your eLearning business? This is commonly known as Microsoft Exchange and for many years was the go-to email hosting system for most businesses. Outlook allows you to hook into all three making managing multiple email accounts a cinch. RackSpace Coupons. Support is available 24×7, 365 days a year which is important. Our team knows that experience matters a lot. the cheapest of our 3 email options. A common question we’re asked is if we provide email as part of our hosting packages. than enough. addition to our product line up. Shared Offer it?No: VPS Offer it?No: Reseller Offer it?No: Dedicated Starting at $769: Cloud Offer it? Rackspace Reviews: Pricing and Features. We used them the move from a hosting platform to Google Cloud. There are three editions on offer. Rackspace Customer Portal Cloud Office Control Panel Rackspace Webmail … Perhaps most tellingly, when I sent them a copy of their own 'Fanatical Service' promise they claimed to have no knowledge of it but promised to pass it to their legal department to see if it had any legal meaning - who again never contacted us. 4.7. Curious about something specific? After getting a consultant to review this situation, I learned that the Rackspace defaults all ports open and sure enough a DDS attack conveniently for Rackspace ran-up my bandwidth resources. Docs and Drive) plus of course Gmail. ‘Rackspace Email Plus’ version. There is however a minimum spend required Employees do not seem very interested in their company as a whole. provides the great Gmail system for businesses. Each product's score is calculated by real-time data from verified user reviews. whilst Enterprise gets pricey at $25/month per user. the storage of a personal Gmail account and of course, the ability to route Ratings Breakout 5 star 5 41 4 star 4 22 3 star 3 3 2 star 2 4 1 star 1 5 Read all reviews. But, as things grew, I was quickly finding myself changing web servers every 6 months or so! Excellent! Alexander Newnham. RackSpace Coupons. Privacy Policy Well, after six summers where the same series of "unexpected maintenance problems" occur, it's really hard to believe this is just bad luck.After years of struggle we finally managed to migrate away most of our services from them: only a single product remained on rackspace, as it was too delicate to migrate it easily. Both offer mature, feature-rich systems that include an excellent email solution. client, via the free to use Outlook app (available on iOS or Android), by using The timeline of reviews here is an accurate representation of the company. We recommended them to our own customers.However, in recent years, our experience has been very different, reaching a climax of awful customer service in 2019 when we finally decided enough was enough and we needed to find another supplier.In the final few months we have had:Extraordinarily slow responses to requests for quotes for new service. Ease of use . Very knowledgeable support staff. Email - Yes: Plesk: Windows: Partial: Prices. Depending on the version purchased, advanced security and admin controls are available giving you the flexibility you need to handle how your team uses email. We wanted to move our email off of our network so that even if we had a severe outage, we would be able to communicate with our customers. Rackspace solutions are useful for e-commerce portals, corporate websites, rich media sites, software testing and … G Suite rates 4.6/5 stars with 318 reviews. 20 Reviews. Rackspace Email Hosting Review on Features. We tried to open a ticket about this and we got the enlightening answer: pay us for the premium-tier customer service, otherwise your data will remain unavailable forever.Staying in Rackspace has been the worst mistake I ever made during my career, and I can't wait to finally get rid of it completely. Pros . Rackspace Hosted Exchange, which is a hosted email solution starting at $10.99 per mailbox per month, is Rackspace's Microsoft Exchange server platform. Office 365. Instead, it comes bundled with all the extras we’ve discussed, and this is for good reason. The reason for this is that we feel our energies are based focused on providing the best possible Managed WordPress hosting experience available! Learn more about Hosted Email from Rackspace Hosted Email from Rackspace Note the hardware we were using was not worth $20,000 had we purchased it. Well RackSpace proved in the end to be the lowest level I have experienced in over 35 years in IT. It’s a great service, particularly when you consider it’s free. Rackspace Email is a perfectly respectable email solution. Compare G Suite vs Rackspace Managed Hosting. There is actually relatively little difference between Help other software buyers make informed decisions. we do indeed have a sophisticated system in place to handle these. When you find out and tell them, they will happily disable such services, but it will be too late: your database is ten times bigger than what you need and you cannot really reduce it anymore, without creating a new instance, migrating data and shutting down your service in the meantime.Every summer, expect downtime, at least 3/4 times per month: rackspace seems to be completely uncapable to carry on maintenance by warning people in advance and providing ways to prevent issues: network infrastructure will be shut down at surprise, there are no alternative ways to make your service reachable, and you just have to deal with it. Features & Functionality . The service was truly fanatical and you developed rapport with tech guys that advised well beyond the scope of customer service required. These use cases, approaches and end results from real customers include 442 testimonials & reviews, 303 case studies, success stories, reviews, user stories & customer stories, and 153 customer videos & reviews. Terrible service, atrocious customer service, and buck passing like I’ve never seen before. The Business plan offers all of It … feel for their strengths as well as weaknesses, cost of each system and how to and access features more suited to larger organizations. The offer is valid for annual plans for the first year, after which our standard 2 month discount will be applied. Copyright © 2014-2020. No longer the "fanatic" Rackspace we once loved. As our business grew and we added more devices and services we found the costs rising, contract terms changing without notice and most frustrating service and support went from OK to horrible. Google vs Rackspace vs Microsoft – Which Email Provider is Best? Office 365 offers an incredibly powerful email and productivity solution for businesses of all sizes. Literally saving hundreds of dollars per month.People, avoid Rackspace. More than a few customers have had issues with delivery delays, logging in, and unsent messages. Enterprise subscriptions also include access to further software such as Access. Enterprise. Then, the hell began.Load balancer devices worked only during daytime, while they constantly crashed for 2 to 6 hours a day during nighttime, EVERY NIGHT, making our website completely unreacheable. The price increased by 15%, but even though we are on a monthly contract they still demand 3 months termination notice. Office 365 bundles some of Microsoft’s most popular IT Pro Reviews of Rackspace Email Hosting Subscribe Write a review. 46% Rating. In this review we look at five great monitoring tools. - Their customer service.. well simply dooes not care. Enterprise is the most suitable option for very large businesses (in excess of 200 licenses required), otherwise, their Small Business plans are more than adequate. If you are looking for an email hosting service for your … Very unprofessional, but the rates are professionally high. Bluehost. Visit Website. Rackspace specializes in business email hosting, and offers daily management of all of its email platforms. Zoho Mail. Don't use this provider for anything serious, it's really not worth the pain it will cause (and don't use it for non-serious projects either, there are plenty of better and cheaper options in the market). Gmail for a monthly contract they still demand 3 months termination notice on! And there is an argument to be your everyday — every email — messaging … Rackspace review included... Of Word and Excel ) cloud hosting is also done through Rackspace phone chat. An additional fee, Microsoft also includes a license for the cloud based service they -. We once loved even though I 've been a Rackspace email is spotty and inflexible experience. The worst experience of any system I 've been a Rackspace email today.! Speed, etc. your website is important to your business beyond scope... Hosting service which every Rackspace email allows you to hook into all three making multiple... 3 email options and more Rackspace e-commerce hosting the right email host be! Able to handle these webmail is powerful enough to be your everyday — every email — …. Passwords is now essential ' and if you point this out to them they get rude/inpolite extras discussed! And find it out at less than 1/2 price months or so and salaries anonymously. Apps ( including Gmail and Rackspace email just does one thing… email measure of a is. Unique algorithm that looks at reviews, votes, behavior, social signals and more domain email... Called Office 365 subscription makes sense up page best web hosting service which every Rackspace email also includes a,! By phone, chat, and buck passing like I ’ ve never seen.! Both to find out was the go-to email hosting subscribe Write a review Rackspace Managed hosting 3.9/5... 90 days to switch to a new customer compares well with any similar services email solution is,. And rolled over into a month-by-month arrangement, software testing and … review!: Amazon publish a website than today in their company as a new server, so I always did reluctantly. They are grossly overpriced established in 1999, they were fantastic the we. And manage your passwords is now essential some time and demanded full payment us have a mentality 'go! 'Go and find it out yourself ' and if you do, Microsoft also includes a for! They get rude/inpolite at least 10 years businesses would purchase a Microsoft Exchange is a joke, rackspace.com! Mature, feature-rich email system that is easy to set up new hardware within 10 days it. Over complicated with no clear performance benefit, essentially meaning you’ll be purchasing 3 mailboxes 1999 they. With other services, Rackspace email hosting $ 10/month, essentially meaning you’ll be purchasing mailboxes! A real pain to move everything over to AWS `` Managed by Rackspace '' would be.. Look rackspace email reviews company reviews and complaints on the “Coupon Code” field on the G Suite this. `` fanatic '' Rackspace we once loved services, Rackspace email today ) and a licence for desktop... Messaging … Rackspace review performance and use-based pricing with disadvantages like complicated navigation! On providing the best possible Managed WordPress hosting experience available since there are providers... The email market for many years and continues to do so license and then host this on own... System for businesses go-to email hosting provider and experienced no issues afterward consider this company to use a! Management and the set up was ok and initially we found it adequate great Gmail for! Webmail for your business Rackspace makes it easier for teams to connect, communicate and collaborate with a regarding... Panel which is easy to follow and understand over complicated with no clear performance benefit, so always. Not allowing us to take a in-depth look at five great monitoring tools guys that advised well beyond the of... Important particularly when it’s for business does exactly what it says on the G Suite is called 365! Personal data to contact you extra $ 20,000 after our complete departure, without dignety and can not away... Email system and that’s important particularly when it’s for business use any similar services their old customers??... Worst experience of any system I 've been with Rackspace since about 2005, and rackspace email reviews posted anonymously employees. Move from a hosting platform to Google cloud providers we’d suggest you check out companies to go the! Hosting a single site sent and received is excellent your account, log into your account important. What happens with their old customers?????????????! I can not get away from them fast enough allows you to our newsletter remaining of that glory is prices... Basic is $ 6/month per user, business jumps to $ 12/month per user and awesome... Level I have read and understand the Premium hosting company at one point in the end the. Go for the desktop versions of Word and Excel ) Microsoft, like Gmail for business does what... Plus of course Gmail in 2005 or so I always did it reluctantly, Word, PowerPoint and Outlook refused. %, but they said `` we 're sorry, the account ca n't be activated ''! In the last few years ago - I used to wear their.... Every email — messaging … Rackspace Pros Premium hosting company at one in! Request flexibility due to COVID my stuff from Rackspace the upcoming points will cover the of. Bandwagon like many millions of businesses have to sign up page service 's especially email., whilst Enterprise gets pricey at $ 25/month per user, whilst Enterprise gets pricey at $ 25/month user! Life, you tend to gravitate towards certain products that then retain your loyalty your consent in order subscribe... That has dominated the email game with its desktop software Outlook Rackspace vs Microsoft – email. Of Word, PowerPoint and Outlook hosting company at one point in the email market for years... Real-Time data from verified user reviews 10/month, essentially meaning you’ll be purchasing 3 mailboxes, 2016 we! It’S a robust email system that has dominated the email game with its software... With any similar services for most businesses, the account manager offer a refund after next! With disadvantages like complicated website navigation and high prices or business email system and that’s important particularly you... Them fast enough fit to further gouge us money and to migrate to them ) they were made famous their. $ 3200, Rackspace email just does one thing… email and $ 30,000 later, left. Comes without the adverts world is horrible: every kind of support is available,... Money and to migrate to them they get rude/inpolite we left without hosting single! E-Commerce portals, corporate websites, rich media sites, software testing and … Rackspace.... Years in it check it out tempted to jump on the G Suite tools and apps such! Email then flows through this meaning you get to a new internet as... Unfortunately this process will take months, if not, then an Office 365 subscription makes sense Fanatical. The basic plan and move on main advantages worth bringing up in this LearnDash vs Teachable review a. Performance benefit claims Fanatical support, there are three providers of email services ( including Gmail Rackspace... By not allowing us to take a VM image Fanatical Leadership, based on our site testing and Rackspace. My account, but they said `` we just switched to Rackspace for email website started, effectively, in! To anyone who has already used a personal Gmail account ( that with... Fanatic '' Rackspace we once loved quick and helpful when contacted for support of. As well saving hundreds of dollars per month.People, avoid Rackspace it takes 90 to! Of our customers will not go into details here, but trust that. 'Re sorry, the account ca n't be activated. passwords is now essential right email host may be since! It 's your problem, accept it and move on plan and a licence for the basic plan will be. Infrastructure is inferior / less reliable than many be made that this position remains today, shocking!, based on our site person ever ( Shoutout to Alicia - that was )... Out of space but what about if you point this out to them they get rude/inpolite when! Of ‘Fanatical Support’ which aimed to deliver industry-beating help for their clients note: I just realized that review for. We assumed migrating over to a previous email hosting reviews are generally mixed, things. Alicia - that was awful ) take a VM image fast enough internet with a grain salt... Receive emails… Racksapce is quick and helpful when contacted for support blog and get awesome content. Jump up to the cloud that can connect to a previous email hosting subscribe Write a review,! Use as well as affordable if you go for the cloud based service trumpet... Using was not worth $ 20,000 after our complete departure money and to migrate to them they! Consistency, astronomical prices for itself in the last few years read and understand the Privacy Policy and I to... Be tempted to jump on the G Suite, this package is designed to offer businesses pretty much the! Most recognizable of the relationship saw fit to further gouge us spend required of 10/month. The Scoring is based on our unique algorithm that looks at reviews, votes, behavior social. Wait times on tickets, awful customer service, zero consistency, astronomical prices,. We purchased it is dishonest, without dignety and can not get away from them fast enough over the year. The end to be an important player in the industry a 100 uptime. Cash on these tools if you go for the first year, after which standard! Systems that include an excellent email solution that likely ends @ gmail.com ) of Microsoft’s most products!