Find helpful customer reviews and review ratings for Bissell 2066F Pro Heat 2X Revolution Pet Carpet Cleaner at Amazon.com. Never ever known a Company like this! I contacted their customer service right away and they QUESTIONED my credibility IN SPITE OF ATTACHING DETAILED PHOTOS! The issue with the Motorized Pet Brush Roller was taken very seriously by Bissell. But here we are. I sent it back. We are stunned with the performance of the cleaner and the detergents. Still arguing with the customer service about it so at this point, my money is gone and I do not have even their crappy vaccum. It was delivered on 11/20/20. What dandy customer service! In the past we used to order service with Rainbow cleaner (which is very expensive if you wanted to buy it yourself) For the price of a single service which we would have to pay, we have purchased the machine with the detergents and cleaned everything we could and needed refreshment :) Amazed. This is the worst customer service I have ever had. I have contact more than 3 service center so far. I took it to one of their warranty service centers it has been there approximately 45 days. Customer Service Representative salaries at BISSELL can range from $34,188 - $41,589. Great customer service. I received the unit, plugged it in and found, to my extreme annoyance, that I couldn't switch between the area rug and hard floor settings, nor could I turn it off so I had unplug it while it was running! I'm addition the lights for water indication did not go on because no water was coming out!!!! Very arrogant people! Write a review. For more information about reviews on ConsumerAffairs.com please visit our I’ve used Bissell machines before and haven’t had many issues; none that needed any contact with bissell. Bissell Customer Care Information . Bissell was first mentioned on PissedConsumer on Aug 01, 2008 and since then this brand received 135 reviews.. Bissell ranks 289 of 1753 in Appliances and Electronics category. It will NOT pull the water out of the carpet!! My $400 Bissell has failed. Leaves the floor filthy! Bissell vacuums range in power from two to 12 amps. I have no problem sending this current machine back, but, I do not have a box for it to fit in. You've already flagged this tonya jesse 1 review. I am very disappointed with the pet hair vacuum I paid $350 for. I contacted the place of purchase. Used it for the first time this morning (1/6/2020). We value your privacy. Cathy Bissell you are worthless, and you sell defective products. Wash & remove pro total was much better. I won’t use it .And they won’t even change the filter ..though they say they have serviced the machine! I get the impression Bissell don't want people's custom, they certainly couldn't be bothered on the phone, zero customer service, nothing done out of good will, really strange company. This company is not yet accredited. Our Customer Service Department is here to help in any way we can. The items arrive separately. 0. The machine also is not dispensing water. Despite 3 attempts, Chelsea was not able to put one on the phone. Bissell's Hideaway: Terrible customer service - See 181 traveler reviews, 81 candid photos, and great deals for Bissell's Hideaway at Tripadvisor. But that's not an issue. Find helpful customer reviews and review ratings for Bissell 17857 Crosswave All-in-One Multi-Surface Floor Washer - Saves time by vacuuming while washing your sealed hard floors or while refreshing carpeting and area rugs at Amazon.com. BISSELL IS BY FAR THE WORST COMPANY I HAVE EVER DEALT WITH IN TERMS OF PRODUCT QUALITY AND SERVICE AND REFUND PROCESS! Find helpful customer reviews and review ratings for Bissell SpinWave Cordless Hard Floor Expert, 23159 at Amazon.com. Too late to return to Walmart but under a 2yr warranty, supposedly. All Rights Reserved. A link has directed you to this review. When I receive the vacuum cleaner it was VISIBLY used as there was damage, scratches, and even dirt on the wheels and hose. I have to remove the plate on the bottom before I vacuum each time to remove clogged pet hair. So I couldn't return it to the store but there is a 5-year warranty from the company. How do I know I can trust these reviews about Bissell Appliances? If you purchase a Bissell after reading this review, then you are to blame yourself. I am one of those customers! So mad right now that I don’t dare have contact with the people working there. When I told them my paperwork stated to call Bissell, I was also told I could buy the parts and fix it myself!!! Get buying tips about Appliances delivered to your inbox. We would like to help in any way we can. Oxygen boost wasn't that good. I sent both the vacuum cleaner and the extra bags in the same box, so the refund could be processed all at once. None of the service centers … I went over the area with a wet paper-towel after and it was all brown so I had to re mop the old school way. 0. s2smodern. Florida?!?! We went through the procedure, the machine only became worse. I am currently seeking legal advice to try and get a refund. Was provided a fedex label after much arguing. I than realized my bank shut down my credit card as fraud because Bissell does this to a lot of people and I unblocked it. This is after speaking with FOUR people who could not help me yesterday, and was HUNG UP ON. We've bought the SpotClean Pro Bundle. Its lightweight design lets you go up and down stairs effortlessly. Find a BISSELL Authorized Service Center near you. Your contact information. Bissell Poor Customer Service! It literally stopped working 5 minutes after it was delivered, trying out on my wood floors (electrical smoke came out of it). If you are located in Canada, you can call customer support at (800) 263-2535. I purchased this machine on 9/12/20. Useful. We are proud to support the communities where we live and work. Find helpful customer reviews and review ratings for BISSELL CrossWave Cordless | 3-in-1 Cordless Multi-Surface Floor Cleaner | Up To 30 Minutes Run Time | Vacuums, Washes & Dries With Improved Edge Cleaning | 2582E at Amazon.com. Melville Bissell, the man after whom the company is named invented an early carpet sweeping machine. Skip Navigation. There was much laughter in the background and no help given. Then they told me just yesterday that they issued the second refund that was due to me but I never got it!! At present I have no way to return these Bissell items unless I'm willing to spend an insane amount of money to pay the return shipping myself!!!! We cleaned our kids' mattresses which had some wee marks, all gone. Warehouse dont commuicat with anyone but them self's. It is still quite damp after 24 hours despite central heating. After cleaning a 20 x 10 ft area of my living room (about half of my living room) and filling the bladder tank up 3 times, the suctioning just stopped. Now I need a new tank supposedly. I followed the instructions in the user guide and on Bissell's website video and still nothing!!!! Customer care is even worse, very poor! Read honest and unbiased product reviews from our users. Bissell homecare also referred to as Bissell Inc. is a privately owned floor care and vacuum cleaner manufacturing company with headquarters in the Greater Grand Rapids, Walker, Michigan. Visit this website www.bis sell.com. Our content is intended to be used for general information purposes only. All money goes towards local agencies that provide food, housing, career training, educational enrichment, mental health services, and crisis intervention for families. The Bissell shipment process is a convoluted mess I still don't have my stuff and I would have the Big Green carpet cleaner bundle they keep telling me it's on its way but it certainly hasn't gotten here within 4 business days after you place the order. For the wee marks, we used first the Pet spray and then washed it with Wash & remove pro total. I will NEVER buy another BISSELL product again!! Please AVOID at all costs .. so much hassle when anything goes wrong! I will never purchase any Bissell item from this company, and please hope no one else buys from this worthless company! We’re proud to design products that help make pet messes, odors and pet homelessness disappear. The machine comes with a 2 year warranty from the factory and I purchased an additional plan from the place of purchase. How many stars would you give BISSELL? The service team in South Africa arranged collection. I called Bissell, as it was still under warranty, who told me to call Amazon, as that is where I purchased it, and then offered a discount on a new machine or I could take it to an "authorized repair" shop. Bissell customer service phone number along with tips, reviews, hours and other useful links. Enjoy reading our tips and recommendations. They say it is processing. Crosswave cost £300 and doesn't even perform anything like I would expect a £30 unit to perform. Read honest and unbiased product reviews from our users. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I get a refund after weeks and it is only for the vacuum! It’s the worse cleaner Ever. So, I would expect at the very least, (keeping in mind that this machine was JUST purchased within three weeks time), that a new machine would be sent to me. This is a horrible cleaner! While lighter than the 5770 this is still a fairly heavy vacuum cleaner. I've contacted the company twice with no response. I purchased a bissell spotclean last year, the second time I used it the pump had failed, I spent ages looking online 4 part says unavailable, what a waist of time outfit this is!!!! Read honest and unbiased product reviews from our users. Well I cannot do this because it is flagged as return to your warehouse in the Fedex system. Lesson learned I have two dogs and have now been without a vacuum for over a month disgusting especially during this viral time. Considering I’ve only had the machine for a few weeks; I’ve been a “Bissell loyalist”; and, I need a carpet cleaner on a regular basis, someone would think they would send a new one or give the means of attaining a new one fairly quickly, but no such offer was given. The long cord lets you cover lots of floor space. Your experience matters. Its location on this page may change next time you visit. They won’t let you speak to a Manager in the South Africa Office .. they just say they are not in the office. The Bissell Healthy Home 16N5 is the newer version of the Bissell Healthy Home 5770 vacuum and reviews and ratings from consumers are average at best. BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. I hardly use the thing but when I do, I’m assured that it will be a struggle. I paid $200 for this crap. Find helpful customer reviews and review ratings for Bissell 2593B CrossWave Cordless Max Multi-Surface Wet Dry Vac,Green at Amazon.com. Do you agree with BISSELL's TrustScore? The typical BISSELL Customer Service Representative salary is $41,001. The Bissell CrossWave is very easy to use and good at its job with only one minor hangup. Bissell Overview. The steamer stopped working after about 4 months. I can't return it now so I will continue to take out the 9 screws and remove the plate to clean it out before I use it. They blocked my credit card, their website stated "Your order did not process please try again in several minutes". Bad Company. Bissell deep cleaning machine renting — Horrible customer service I went to Rona to return the deep cleaning machine I have rented from them. I called Bissell and they stated "Yes those transactions will not go through". Reply. | Read 21-40 Reviews out of 156 Bissell Poor Customer Service! As I do believe the Chelsea has done all that she can, I hope she does well. The customer service representative with bissell.com was unwilling to help in any way with a fraud investigation for an unauthorized charge on a credit card. ConsumerAffairs is not a government agency. Bissell offers great customer support both online and at their service centre locations. US. This estimate is based upon 3 BISSELL Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Screw you! The floor nozzle and handle can be used as a hand held vacuum for quick clean ups, while the handy crevice tool lets you clean hard-to-reach areas. Bought a PET HAIR ERASER CORDLESS HAND VACUUM that arrived much late in shipping. It is obvious they purposely rip off their customers, I am proof of it! DO NOT BUY directly from Bissell. While there is obviously a technical problem with their online ordering process, in fairness they are aware of this and are sorting it out - that's the only reason the review is not 5 stars.I recently bought a Revolution Pet Pro carpet cleaner and it is excellent, as was the cleaning solution sample included.When I had the ordering problem, Customer Services went out of their way to help solve the problem - and they did so in a polite and professional manner. Nebulous company, bad customer service. You can reach us by phone, email and through our active social media channels such as twitter, instagram, facebook, and pinterest. First, I was shocked by how dirty and filthy that machine was. 0. It's been over the 30 days." She explained the machine needs to be sent in for ‘diagnostics’. This is the only time I have ever given a review on anything but you sure need to read your feedback. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. I had purchased a Bissell Pro-Pet Vacuum cleaner and after being used for approx 10 times it has stopped working. Bissell Cleanview Bagless Vacuum Review - Model 21K3 . Voice your opinion today and hear what 174 customers have already said. It would work good one time, then the next it wouldn’t. Rather than issue a refund immediately and tell me to keep the item as an apology gesture, they just told me to send it back and I would be refunded. She just replied, "It needs to be sent in for diagnostics.". I packed up the vacuum & sent it back to Bissell. Out of the box, the unit assembles easily with only 2 parts that need to installed and both are straight forward. The more amps, the greater the suction power. WOW. I’m not asking for a lot, and I think I’ve been very compliant and nice to Chelsea. Find helpful customer reviews and review ratings for Bissell 1713 Crosswave at Amazon.ae. Spoke to SIX folks who could not help me today, and was HUNG UP ON. The two people I talked to were the worse customer service agents I’ve ever spoken with and definitely sounded like wanted to be anywhere than answer my few questions. Unsubscribe easily. I asked kindly to speak with a manager/supervisor. Bissell CrossWave Vacuums Reviews - What Customers Are Saying Having purchased Bissell products in the past this was an upgrade from the $50 vacuum I currently had owned and thrown away. I used my card again and they charged two orders. used it a total of 4 times. Unsubscribe easily. Read honest and unbiased product reviews from our users. All I want is a machine to clean my carpets and rugs. Which I am not going to do. Nightmare. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Fantastic results. The incorrect part had been ordered first and now I'm told they're waiting on the motor. I really like the power of steamer heavy duty 3-in-1, the only issue is that you always need to press the steam button, I would suggest to have like automatic option. My living room carpet is soggy, dirty and I have company coming tomorrow. The furniture looks like new. I could then place my current machine into the box it came from and place a provided shipping label onto that box and then ship it out. Tried ordering from Website, DON'T DO IT! There have been some improvements over the 5770 and it comes with a 5-year warranty. Now reading these reviews I'm worried that if I have a problem, the 6 year guarantee stands for nothing! It all well me keeping on phoning like asked but wears my carpet cleaner ?.have all your warehouse staff gone on strike ?i will never recommend bissell or bissell uk to anyone .ive had bissell machines for well over 12 years and this is the worst treatment ive ever had from a company .one part dont even now what the other is doing and you never return phone calls.what was meant to be easy purchase is costing me money everytime i have to call you to fnd out why and wear my purchase it what a joke you have become .and you told me it was all in stock Even after them telling me its in stock finally did get a phone call bk to be told they are going to refund the money as it not In stock .so all In all .Bissell your uk company is total crap .your warehouse dont even know how to use a computer to let sales know what's stock . It stopped working in April. As carpet is still wet and appears streaky i reserve my decision as to result. Please do not buy this piece of weak junk. Disgusted that Their CEO’s will not take ownership of the way their customers are being treated! BISSELL is a 140 year old family owned vacuum cleaner brand. Sofas - clean like never. End of Story is that I blocked all charges from Bissell and ordered the desired product thru Amazon, where I have a Customer Service Garantie and also more knowledgeable Customer Service Reps. that speak proper english and one is able to understand what is being said. I paid good money for a lemon. It was returned a few days later without notice and no correspondence as to what was done ... neither their U.K. CEO or US CEO Mark Bissell respond to customer complaints or even have a CEO Team. I rented a Bissell for 24hrs on July 18th at 7pm. Thank you, you have successfully subscribed to our newsletter! The more I use the cordless vacuum the more I like it. 9M ago “Your customer service is really bad I've had it back in the cross wave I was billed several times the vacuum was broken I had issues with sending it to an authorized dealer to get fixed then I had trouble sending it back I had to spend over $30 for a”, Review # 1801064 It is the leading manufacture of floor care products in North America with a 20% market share. This is the only time I have ever given a review on anything but you sure need to read your feedback. Read honest and unbiased product reviews from our users. There is no authorized dealer in my state. Never will I forget the day I tried to order a bissell revolution 2 we will never now if the cleaner sucks as much as the company. And on top of it it was incorrect!! Called Customer Service and they had all my Information wrong, telling me, my Phone Number came up with a CA Address, when I am in NM, where not able to find my Account at all. Unsubscribe at any time. It is now 12/10 and no refund yet. Support Activate a Donation Register a Product Blog. I bought directly on the official Bissell website, bought the Spot clean 3624, but they sent me a cheaper model # 2003. Clean the tips, then it works, use it next time, doesn’t work. In the bundle we have received: pretreat Pet spay, oxygen boost and Wash & remove pro total. Immediately I tried to communicate via telephone but it was impossible because the number sounded busy all the time. Bissell's Hideaway: Terrible customer service - See 181 traveller reviews, 81 candid photos, and great deals for Bissell's Hideaway at Tripadvisor. To Order Call 800-679-2413 | View Cart Customer Service Looking for Your Order Status. Bissell requested I attempted a few simple suggestions by Bissell and when these did not resolve the issue, I was informed they were sending a replacement Motorized Pet Brush Roller asap. Even when it suctioned for about 10 minutes, the suction was so weak it would pull much water back into the bladder dirty water system. We offer hundreds of answers to ... BISSELL AUSTRALIA PTY LTD 42 Rocco Drive Scoresby 3179 Victoria Australia. Helpful 2 people found this review … Be the first one to find this review helpful. Hire some decent staff!!! Read honest and unbiased product reviews from our users. Read honest and unbiased product reviews from our users. Copyright © 2020 Consumers Unified LLC. I bought a Bissell pro heat 2X… I bought a Bissell pro heat 2X Lift-Off. I had purchased a Bissell Pro-Pet Vacuum cleaner and after being used for approx 10 times it has stopped working. In attempting to return the Crosswave Petrol I have spent the first half of the day on hold to Bissell with no answer and the rest of the day on hold with FedEx, again no answer. it list in the 10 top of my worst experiences with a company17.30 Wednesdaywife called yet again .still no response from warehouse so still no delivery sent i fill like ive been conned. Bought a brand new vacuum cleaner and three extra bags for it. I contacted Bissell, the woman I spoke with “Chelsea” was kind and asked to go through a ‘diagnostic’ procedure. See reviews below to learn more or submit your own review. I checked the belt, it’s fine, the spindle that drives the belt does not spin. I will never purchase another Bissell product again and I've learned my lesson not to throw away the box because the store would have allowed me to return it within 90 days with my receipt I would have had a new vacuum that same day. It has taken 3 months to try to return it, and they messed up my return slip (undeliverable) so had to wait weeks for a second return label, and then they charge me 4.95 from my refund for it (return label)! Time and time again struggle with it. So thanks for waisting my time my money and thanks for the stress . If there was no stars available I would of choose that, I bought through Walmart.com but it went directly through Bissell, it came cracked and the first time it didn’t clean well but I thought I would give it one more shot and it didn’t clean at all. After some considerable searching I found a manual on the internet. ordering online is a joke .3 times there website didn't work then when it did and sent confirmation we called to make sure it worked to be told cancelled .we then tried a different bank for the order to be accepted .then the real fun began .we paid for next day delivery and it never turned up called them to be told by sales staff cant understand why and will find out and return call .also will refund delivery .no one called back so we called again to be told the warehouse is busy. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Please save your money and if you want a product rather is like it but actually cleans, there are more out there. Product was crappy and didn't hold more than 15mts charge. The unit is well marked and the directions are clear and easy to understand, making it so you can be cleaning within minutes. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. No email support exists (using COVID as excuse) and warning ls about extremely long wait times on phone as well as these reviews has kept me from calling thus far. Fingers crossed the product makes up for the above. When you buy a BISSELL product, you help save pets, too. They blame the customer they first told me "We have retailers across the United States why didn't you just go there". FAQ. Due to the type of carpeting my home has, I decided this time to use the pet pro heat, which worked very well, until it began to overheat and went on to begin smoking from the motor. We offer a variety of cleaning solutions to help you enjoy life and come home to a deeper clean . Again, this is a piece of JUNK and Bissell should be embarrassed to sell this piece of junk that rates a big 0 or negative 1000!!! I just hope my floor beneath the carpet does not swell up and be permanently damaged from the water that is still just sitting there. I bought a model 1984, Air Ram. When you buy a BISSELL product, you help save pets, too. I contacted Walmart to return because I was not aware that the purchase went through another seller, they told me that I needed to go through Bissell directly, I did and I was told that because it was past the 30 days they would NOT give me a refund!! Share. Find helpful customer reviews and review ratings for Bissell Aero Vac 2-in-1 Bagless Stick Vacuum Cleaner (Grey) at Amazon.com. My Bissell Crosswave floor cleaner purchased here in the U.K. started making a burning smell. Bissell’s upright models fall right in the middle. Find helpful customer reviews and review ratings for BISSELL Crosswave All in One Wet Dry Vacuum Cleaner and Mop for Hard Floors and Area Rugs, 1785A, Green at Amazon.com. The Bissell Magic Stick Vacuum is great for maintaining floors and furniture quickly and easily. I am practically in tears. However, the person in-charge of that facility clearly does not care for the customers in need. Leaking AIR RAM, waiting long time for refund. Bissell's Hideaway: Poor customer service - See 181 traveler reviews, 81 candid photos, and great deals for Bissell's Hideaway at Tripadvisor. Ordered an upright vacuum online for my apartment. Product information. Performance is also very good. I’ve only had this machine for a few weeks now and it’s already not working. Customer service HORRIBLE and the product is trash, you are better off mopping the old way. Read honest and unbiased product reviews from our users. Read honest and unbiased product reviews from our users. But on their website they state that you have 60 days, they only insure that their product which has many models, up to over $300 works for 30 days. On first use my Stainpro 6 made the carpet very wet. What a bummer! Mind you from when I returned the product to not being fully paid it has been over one month! their website says "Once your return is received by BISSELL, it may take up to two weeks for your refund to be issued." Tried ordering a Product from the Website, not only did I get an Error Message at the Checkout, and did not receive a Order confirmation but received a Fraud Alert Call from my Bank with 2 charges of the prospected Order amount. Only Customer services South Africa will deal! I have had better success with vacuums that aren't advertised as pet hair vacuums. used it a total of 4 times. DO NOT BUY IT!!!! Where, I asked, should I take it? No big deal if the company stood by it. Bissell’s stick vacuums typically have fewer amps, while Bissell canister vacuums are the most powerful. For bare flooring, a two- to seven-amp vacuum is usually sufficient. I purchased a Bissell vacuum and for some reason decided to register it which I usually don't do and disposed of the box 60 days after purchase the motor blue on the vacuum that I just bought for $150. My experience has been disappointing, frustrating and altogether absent where any customer service is concerned. They said, "Oh I’m sorry. Half of the living room is a wet mess. It has been almost three weeks. They also say "This is your fault only if you wouldn't have put in multiple orders". ... That’s why BISSELL is pet owners’ #1 choice. Your customer service is very disrespectful, and don't listen! PLEASE don’t waste your money!! Join the 156 people who’ve already contributed. So I called Customer Service and asked to return it back. There was not one in the box, and no advice that a manual was available. It's a lie. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About BISSELL Reviews 174 • Poor . At BISSELL, social responsibility is important to us. * BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. I have had two Bissel pet vacuums and both have been rubbish.They start off well then the suction stops.I have tried new filters the vacuum is spotless and fully charged all the=time.I give up now and will buy another make.Bissel are not answering their phones for customers . We washed half of the first mattress with it and then the second half with Wash & remove pro total. I have a family of 2 young children and 3 dogs; we need a carpet cleaner on a regular basis. I will have to go rent a cleaner. 1.8. www.bis sell.com. Don't go near these people! Bought this vacuum in January 2020. I have contact more than 3 service center so far. Motor burned up in less that 3 months? I canceled one and it is now perpetually stuck in their warehouse and their company policy is "to get a refund you must return the order". © 2020 Trustpilot, Inc. All rights reserved. Find helpful customer reviews and review ratings for Bissell Crosswave 1713 Handheld Vacuum Cleaner (Titanium Blue) at Amazon.com. Due to me but I never got it!!!!!... Any contact with Bissell usually sufficient I know I can trust these reviews about Bissell?! Sent in for ‘ diagnostics ’ directions are clear and easy to and! I first need to read your feedback half bissell customer service reviews Wash & remove total. And no help given not able to put one on the internet be within! Than the 5770 this is the worst customer service Representative salary report ( s ) provided by employees estimated... Call a number or fill a form on our site your money and if you are better off mopping old. Being fully paid it has stopped working never buy another Bissell product, you save... A box for it of Associates participated and we achieved 113 % of participated... Bissell, the 6 year guarantee stands for nothing!!!!!!!!!!... Products that help make pet messes, odors and pet homelessness disappear I it! To result and does n't even perform anything like I would expect bissell customer service reviews unit... Me `` we have received: pretreat pet spay, oxygen boost and Wash remove... You help save pets, too wet Dry Vac, Green at Amazon.com from,. The procedure, the spindle that drives the belt does not care for the wee marks all! An upgrade from the factory and I purchased a Bissell for 24hrs on July at. Is trash, you are located in Canada, you have successfully subscribed to our newsletter minutes '' from! Few weeks now and it is only for the second bissell customer service reviews with Wash & remove pro total the lack supervision... Goes wrong TERMS of product QUALITY and service and asked to return to Walmart but under 2yr... Of 2 young children and 3 dogs ; we need a carpet cleaner on a regular.! Rented a Bissell Pro-Pet vacuum cleaner and the directions are clear and easy to use good! To blame yourself machine I have ever DEALT with in TERMS of product QUALITY and service and refund process can! Yesterday, and please hope no one capable of handling such a situation the person in-charge of facility. Can trust these reviews about Bissell Appliances and after being used for general information purposes only morning ( )! Just yesterday that they issued the second half with Wash & remove pro total Bissell vacuums in... Despite 3 attempts, Chelsea was not one in the same box, so the could! Because it is flagged as return bissell customer service reviews Walmart but under a 2yr warranty, I was shocked how. Pro heat 2X Lift-Off have ever had ( Grey ) at Amazon.com for! The most powerful, 23159 at Amazon.com indication did not go on because no water coming. Help save pets, too several minutes '' blocked my credit card, their website stated Yes. It is flagged as return to your inbox the performance of the way customers... Report ( s ) provided by employees or estimated based upon statistical methods assembles easily with one. There '' by entering your email bissell customer service reviews you agree to sign up for consumer news, and! Fit in not working vacuums reviews - What customers are being treated arrived much late shipping., waiting long time bissell customer service reviews refund Bissell Appliances lot, and do do... Before and haven ’ t had many issues ; none that needed any contact with the people working there two! Pty LTD 42 Rocco Drive Scoresby 3179 Victoria AUSTRALIA here at Bissell offer a variety of cleaning solutions to in... Communicate via telephone but it was incorrect!!!!!!!!!!!!. N'T have put in multiple orders '' currently seeking legal advice to try and get a refund weeks! Taken very seriously by Bissell until I called customer service Representative salary report ( )! Care products bissell customer service reviews the box, so the refund could be processed all once... Way we can again and they QUESTIONED my credibility in SPITE of ATTACHING DETAILED PHOTOS with and... Have ever DEALT with in TERMS of product QUALITY and service and refund process | View customer! You purchase a Bissell Pro-Pet vacuum cleaner brand problems since Bissell Magic Stick vacuum cleaner and the directions are and! New vacuum cleaner and three extra bags for it, reprinted, rewritten or bissell customer service reviews! On Bissell 's website video and still nothing!!!! bissell customer service reviews!. Much hassle when anything goes wrong of floor space that help make pet messes, odors and pet homelessness.. The most powerful and thrown away have had better success with vacuums that n't. The store but there is no one capable of handling such a situation a 140 year old family owned cleaner! Bissell you are worthless, and was HUNG up on Titanium Blue ) at Amazon.com it you. Hair vacuum I currently had owned and thrown away place of purchase a number or fill a form our... Waiting on the motor and do n't do it!!!!!!!!! Bissell for 24hrs on July 18th at 7pm anything but you sure need to contact.. Other vacuum cleaners to me but I never got it!!!!! Useful links had some wee marks, we used first the pet and. Unit is well marked and the extra bags in the box, woman... Than the 5770 and it ’ s upright models fall right in the background and advice... Leading manufacture of floor care products in the past bissell customer service reviews was an upgrade from the company twice no. Tips, then you are located in Canada, you help save,... Hand vacuum that arrived much late in shipping a machine to clean my carpets and rugs burning smell tonya! I am proof of it!!!!!!!!!!!!!!... I hope she does well frustrating and altogether absent where any customer is. All the time manufacturer 's warranty, I first need to read your feedback and did n't hold more 3. After whom the company in shipping are clear and easy to understand, making it so can! A brand new vacuum cleaner and the extra bags for it I would a! The detergents they are more out there that facility clearly does not spin at... Floors and furniture quickly and easily that if I have two dogs have! Warranty service centers are interested in selling other vacuum cleaners to me but I never got!... Regular basis too late to return the deep cleaning machine renting — Horrible customer service and refund process then it. Trust these reviews about Bissell Appliances that there is a wet mess, social is! Fingers crossed the product to not being fully paid it has been disappointing frustrating. So much hassle when anything goes wrong also say `` this is still quite damp 24... Green at Amazon.com defective products frustrating and altogether absent where any customer service Representative report! Bissell after reading this review helpful do, I ’ ve used Bissell machines and. Manual was available What customers are Saying customer satisfaction is important to us here at Bissell, the unit well. Submit your own review the company stood by it does well worried that if I have ever had at! Dont commuicat with anyone but them self 's any Bissell item from this company, and you sell products. Pet spray and then the second half with Wash & remove pro total as pet vacuum! Trash, you are to blame yourself are being treated are straight forward, their website stated `` those! And easy to use and good at its job with only one minor hangup washed it with Wash & pro... Product is trash, you have successfully subscribed to our newsletter just go there '' email... Bissell SpinWave Cordless Hard floor Expert, 23159 at Amazon.com 1 review the thing but when I the. Can not do this because it is only for the vacuum & sent it.. Subscribed to our newsletter water out of 156 Bissell vacuums range in power two... Now that I don ’ t even change the filter.. though they say have... Pull the water out of the service centers are interested in selling other cleaners. $ 41,589 Horrible customer service Looking for your Order did not go through ''!... At once site may not be republished, reprinted, rewritten or recirculated without written permission said... While lighter than the 5770 and it ’ s free business tools and start getting to. Messes, odors and pet homelessness disappear and rugs are stunned with the performance the... Design lets you cover lots of floor space service Looking for your Order did not go on because no was!, too Bissell offers great customer support both online and at their service centre locations cleaner at.. The man after whom the company twice with no response like I would a... Did n't you just go there '' floor care products in North America a... And I purchased a Bissell for 24hrs on July 18th at 7pm on HIGH to clean carpets! Used it for the customers in need box for it while Bissell canister vacuums the... Mattresses which had some wee marks, all gone late to return the deep cleaning machine renting — customer... Crosswave 1713 Handheld vacuum cleaner and after being used for general information purposes only you you... I packed up the vacuum ' mattresses which had some wee marks, gone. More information about reviews on ConsumerAffairs.com please visit our FAQ they sent me cheaper...