These are made by Microsoft so first party headsets. Highs and mids sound crisp and the lows have a good punch to them. I have a turtle beach elite pro 2(W/ Superamp, xbox edition) and I use both when I use my xbox however, I also have a laptop which I use for Webex, Discord, Light gaming. Introduction Elite Atlas Turtle Beach headsets continue to blow me away. Replacement 3.5mm headset audio cable with inline mute switch for the Elite Pro 2 Headsets. If not, then update the firmware and check to see Seems odd that they worked before but this is definitely worth a try! The palm tree on the audio processor goes green when I switch the online switch to unmute but the mic stays muted. Click the mute button located on the Tactical Audio Controller (TAC). My headset (turtle beach xo4's) is stuck on mute. The palm on the amp is also red full time. This way help with the issue. Have also ordered an adapter as suggested above to see if this will resolve the issue. Elite pro 2 mic. The Turtle Beach Elite Pro 2 for PC, PS4, and PS5 is a plush experience with stellar low-end response, but the weak mic and awkward on cord control layout hold it back. If not, could it be a communication ban? — JEREMY W. Verified Buyer. Overall there's just a lot of positive things to say about the Turtle Beach Elite Pro 2 headset and optional SuperAmp. https://support.xbox.com/xbox-one/accessories/wired-headset-help. I have the Turtle Beach Elite Atlas Pro headset. The Turtle Beach Elite Pro 2 + SuperAmp Pro Performance Gaming Audio System for Xbox One builds on the Elite Pro legacy through collaboration with leading esports teams, including OpTic Gaming and Splyce, to deliver the next generation of audio performance to today's top players and hardcore gamers. The headset has large ear cups with a metallic headband. These guys were super expensive to be failing within the year. With a rumbling low end and comfortable ear cups, the Turtle Beach Elite Pro 2 is a decent revamp. The … How are the black and white Elite Pro 2 … ... From the fold up to mute mic to the padding on the ears, Its the best! The Turtle Beach Elite Pro 2 gaming headset is a curious piece of tech. Approximate cable length - 4 feet. Judged solely on the headset, the Elite Pro 2 is a thing of beauty. Hear Everything. Their Elite Pro 2 + Super Amp which we tested a couple of months ago, for example, is one of the best they\'ve ever made. No … 3.5mm plug. The Elite Pro 2 + Elite SuperAmp for Xbox One connects wired to the Xbox One Console via USB.You can then connect to your phone wireless through Bluetooth to listen to music and make phone-calls while gaming. Now, the gaming audio company has taken that original Elite Atlas and stirred the pot a bit. With third party there is only so much troubleshooting we can do. All the posts in these forums should be the first clue that something is going on especially for ANY headset that plugs into a controller via the I don't hear myself and other don't hear me. The Turtle Beach Elite Pro 2 Pro Performance Gaming Headset builds on the Elite Pro legacy with the next generation of audio performance across platforms. It comes in black for PS4 or white for Xbox One, but both are compatible with PC/Mac. Turtle Beach delivers a wide selection of industry leading, award-winning gaming headsets. That is why the agent was having you try an Xbox one chat headset or stereo headset. Turtle Beach Elite Pro Troubleshooting . Every time i go to use it,no one can hear me.. almost like its stuck on mute. ADD TO CART. The Turtle Beach Elite Pro 2 + SuperAmp treads a fine line between those two outcomes. If you can see that red line, the mic is muted; move the mic mute switch so that you cannot see that red line. They have essentially the same design as the Turtle Beach Elite Atlas. While you are donning it over your head, it offers a magnificent appeal. The only other thing I can think of is the cable itself that goes from the Puck to the headset that has the mute/unmute switch is damaged somehow? Designed in collaboration with esports teams the Turtle Beach Elite Pro 2 delivers elite esports performance through athlete-tuned speakers, a loud and clear pro gaming mic, comfortable and cool ear cushions, and the groundbreaking elegantly simple approach to … Looking for comfort? There is nothing special about a headset whether Microsoft or 3rd party that plugs directly into 3.5mm plug so that likely indicates that something is happening with either the controller or the connectivity between controller and console. The device has an option to mute/unmute a conversation directly from the device. Not just that, it offers every bit of comfort to gamers. My headset (turtle beach xo4's) is stuck on mute. The mic is simply stuck muted. FREE shipping on orders over $39. I've tried updating my controller, as this usually fixes the issue, but now when I update it, it says no updates needed. I haven't connected via USB but that is my first thing to try tomorrow. An over-the-ear headset released in March 2016. ... hold down the mic mute button for 10 seconds and then leave it for a few seconds. When I use the headset on my laptop, I use the 3.5 jack however, only the audio in works. Musty is correct about there being a lot of reports about headset mic issues since an update a few weeks ago. Turtle Beach Elite Pro 2 review and sound test for the Xbox One Edition of the wired headset. I can't hear game or voice chat. Some of them have been simple and well executed, while others included features that didn’t make a whole lot of sense. Read our review of the Turtle Beach Elite Pro 2 to see if it's right for you. Turtle Beach Elite Pro 2 + SuperAmp: Bottom line Considering the Elite Pro 2 is almost identical to the Elite Atlas, except for the color, you're effectively paying an extra $150 for the SuperAmp. TAC mute switch does not give any sound notification when switched on and off. Turtle Beach impressed us a few years ago with the $200 Elite Pro, even though it was the most expensive gaming headset we had reviewed at that time. Using the SuperAmp, the headset offers a PC and console mode (the PlayStation 4 version is the one we used), and DTS:X 2.0 surround sound on both platforms. The Turtle Beach® Elite Pro™ 2 + SuperAmp™ Pro Performance Gaming Audio System for Xbox One builds on the Elite Pro legacy through collaboration with leading esports teams, including OpTic Gaming and Splyce, to deliver the next generation of audio performance to today’s top players and hardcore gamers. Now I go on the website to willingly pay for a replacement cable... Shit is sold out. Shop the best gaming headsets at Turtle Beach. Turtle Beach Elite Pro 2 + SuperAmp: Bottom line Considering the Elite Pro 2 is almost identical to the Elite Atlas, except for the color, you're effectively paying an extra $150 for the SuperAmp. Also if the headset plugs directly into the controller via 3.5mm jack you can purchase an adapter. An over-the-ear headset released in March 2016. Whether dominating the battlefield, streaming your favorite game or simply just enjoying content, the Turtle Beach Elite Atlas Aero is the ultimate high-performance wireless PC headset. Given some of the reports I've read, it sounds like the design/manufacture of some of the Microsoft controllers may be inadequate with respect to the 3.5mm plug components and internal controller assembly. Replacement cable with included in-line volume control and mic mute for the Elite Pro Headset. These only get used by me and only on my xbox and still look and feel brand new. Thanks again for your time! Thanks for all your feedback! Talking about the design, it is a masterpiece in its own way. It also seems this is an issue with the Stealth 600 Gen 2. Our sole mission is to help every player play their best - at every level in every game. Almost a year into owning these I'm now having an issue that's driving me bonkers becsus ei can't figure out what's going on. Thank you for posting on the Xbox Forums I was recently helping someone from twitter and the had that problem and the just got back to me and said the bought Headset adapter and worked so I recommend you getting one. That is why the agent was having you try an Xbox one chat headset or stereo headset. Custom-tuned 50mm Nanoclear over-ear speakers deliver championship performance, while the noise-cancelling Pro Gaming Microphone with TruSpeak … As you can tell by its superlative-hoovering title and equally bold $250/£200 price tag, Turtle Beach’s gen 2 Elite Pro isn’t messing about. The Turtle Beach Elite Pro 2 + SuperAmp Pro Performance Gaming Audio System for Xbox One builds on the Elite Pro legacy through collaboration with leading esports teams, including OpTic Gaming and Splyce, to deliver the next generation of audio performance to today’s top players and hardcore gamers. ..ok fine i can almost deal with that.. now 4 months later. That should fix any sound issues !! That is why the agent was having you try an Xbox one chat headset or stereo headset. The mic is stuck on the one built into the laptop, and I cannot fix it. This jack will have the image of a mic just above it. As you can tell by its superlative-hoovering title and equally bold $250/£200 price tag, Turtle Beach’s gen 2 Elite Pro isn’t messing about. Access Turtle Beach’s Control Studio, an all-new, desktop software suite that enables a multitude of features to customize your audio including Waves Nx 3D Audio and the PC-optimized Superhuman Hearing®. Game audio comes through fine, as does teammate chat. The mic mute on the headset's main cable will have a red line showing when the mic is muted. I see this appears to be a common problem when I Googled PC users can plug the Elite Pro into a USB amp, while Xbox and PS4 gamers can use the 3.5mm cable included in the box. Unboxing and review of the Elite Pro 2 + SuperAmp from Turtle Beach. The Turtle Beach Elite Pro 2 gaming headset is a curious piece of tech. This will cause both the headset and mic input to be muted. I have a turtle beach elite pro 2(W/ Superamp, xbox edition) and I use both when I use my xbox however, I also have a laptop which I use for Webex, Discord, Light gaming. I can't hear game or voice chat. Turtle Beach has made some really solid gaming headsets in the past. Shop the best gaming headsets at Turtle Beach. The mic should be plugged into the mic jack on the headset itself. This will cause both the headset and mic input to be muted. The Turtle Beach Elite Pro 2 is every bit the same fantastic gaming headset as the original Elite Pro. They have essentially the same design as the Turtle Beach Elite Atlas. Please help. Shop Turtle Beach for the Elite Pro T.A.C. Have you tried connecting the new controller(s) to the console via mini USB cable to see if the firmware is up to date (Sytem - Settings - Kinect & devices - Devices & accessories and click on ... button)? DISCOVER WIRELESS SOUND. These are made by Microsoft so first party headsets. UPDATE... We purchased a 3.5mm adapter for the controller and the headset is now working! As turtle beach is a third party headset as well s others. In this unboxing and impressions video, Senior Editor Jakejames Lugo takes a look at a new Turtle Beach headset. This issue hadn't occurred up until about 5 weeks ago. Turtle Beach Elite Pro Troubleshooting . The Turtle Beach Elite Pro 2 headset looks and feels premium. it, my son is very unhappy after getting new accessories from santa & STILL not being able to join in on parties! DURABLE COMFORT. This gaming headset is designed for PS4 and PC but can work on virtually any device. To power off and hard reset the headset, press and hold the (Mute) button for 15 seconds. Elite Atlas Aero Wireless PC Gaming Headset | $149.99 $99.99 at Turtle Beach We found that the battery didn't live up to its 30-hour billing in our 2019 review, but still managed a healthy 15 hours. XBOX Live: TootXB Twitch: https://www.twitch.tv/tootxb Discord Server: https://discord.gg/PnE635q YouTube: https://www.youtube.com/TootXB … The Elite Pro 2 cable includes a Mic Mute … Looking for comfort? I have checked for updates wirelessly though :). We've reset the console & revised all relevant settings to no avail. Use this cable to connect the Elite Pro 2 Headset to the SuperAmp and other devices with a 3.5mm connection. The idea is that you want to be able to hear yourself a little in the headphones, so you don't wind up shouting into the mic because you think nobody … The Elite Pro 2 cable includes a Mic Mute switch. Updates that come out I have noticed affect a lot of third party headsets. By using our Services, you agree to our use of cookies.Learn More. CHECK OUT WIRELESS HEADSETS. It’s intended to provide competition to the very best headsets out there. Each cable completely detaches from the actual headset. Quality of sound is clear and even. COMFORT FOR HOURS OF GAMEPLAY. All buttons checked & no communication ban, this has been an issue for weeks now. Cookies help us deliver our Services. Turtle Beach Elite Pro 2 is an exciting gaming headset brimming with a bunch of features you would not normally see in other rival headsets. The Turtle Beach Elite Pro 2 was developed in collaboration with top esports teams and delivers great clarity for competitive gaming. The mic is simply stuck muted. Now unmute the headset and check if the problem is solved. With third party there is only so much troubleshooting we can do. Defeat Everyone. I always enjoyed gaming, but my social skills will never improve. Xbox One | PS4 ™ | PS4 ™ Pro Designed in collaboration with leading esports teams, the Elite Pro ™ 2 + SuperAmp ™ Pro Performance Gaming Audio System provides ultimate headset performance through athlete-tuned speakers, a pro gaming mic, and long-lasting comfort. Very sad if that's the problem. Are there controls on the cable? No replacement cables or similar anywhere. Use this cable to connect the Elite Pro 2 Headset to the SuperAmp and other devices with a 3.5mm connection. Is the Elite Pro 2 + Elite SuperAmp for Xbox One wired/wireless? The Turtle Beach Elite Pro 2 Pro Performance Gaming Headset builds on the Elite Pro legacy with the next generation of audio performance across platforms. ... A Smaller Mac Pro in 2022 expected. Turtle beach headsets are American budget-friendly hearing devices emerging in the gaming world with the capability of connecting to Xbox and PlayStation. Lots of people saying online that it's a bug that Microsoft have yet to fix?! To me, the name encompasses it perfectly – this is an elite headset for pro gamers. The Turtle Beach Elite Pro 2 headset looks and feels premium. Does anyone know of a fix for an xbox one which won't come off mute despite buying new headsets & trying different controllers? Turtlebeach elite pro 2 mic issues Almost a year into owning these I'm now having an issue that's driving me bonkers becsus ei can't figure out what's going on. HEAR MORE ABOUT THE ELITE PRO 2'S COMFORT. Replacement 3.5mm headset audio cable with inline mute switch for the Elite Pro 2 Headsets. The headset has large ear cups with a metallic headband. — JEREMY W. Verified Buyer. £149.99. You can also create small channels in the ear cups to accommodate your glasses with Turtl… The Turtle Beach Elite Pro 2 offers a pretty great gaming experience once you get the settings right. For Powerful bass ALL the cushioning Premium materials Against Weak mic … The Turtle Beach Elite Pro 2 ($250) succeeds on both counts, but … COMFORT FOR HOURS OF GAMEPLAY. For Powerful bass ALL the cushioning Premium materials Against Weak mic Amp is feature-light can do. The Turtle Beach Elite Pro 2 for PC, PS4, and PS5 is a plush experience with stellar low-end response, but the weak mic and awkward on cord control layout hold it back. GAME HARD just not too hard :) ಠ益à², Shane Hepburn Xbox Ambassador since 23rd October 2018 If my answer has helped, then please upvote or mark as an answer. That means you get the same elastic/steel hybrid headband design along with plush ear cups, removable speaker plates and plenty of notches to find your ideal fit. ... You can also control and configure your Audio using the Turtle Beach Audio Hub mobile app. My mic is going off sometimes so i cant speak normal, also it had sometimes an delay of 2 seconds, so i just have Microfon problems the rest ist going good. The Elite Pro 2 has 50mm drivers that help it produce that Turtle Beach signature sound. The Elite Pro 2… The Turtle Beach Elite Pro 2 for PC, PS4, and PS5 is a plush experience with stellar low-end response, but the weak mic and awkward on cord control layout hold it back. And when you think of the very best out there, the likes of Astro’s A40, Steelseries’ Pro … if that then fixes the headset mic issue. Shop Turtlebeach.com to find genuine Turtle Beach parts, accessories and gear. As turtle beach is a third party headset as well s others. The Turtle Beach Elite Pro 2 was developed in collaboration with top esports teams and delivers great clarity for competitive gaming. It's pretty bad that so many people are having this issue yet the staff I spoke to were unaware! Click the mute button located on the Tactical Audio Controller (TAC). The Turtle Beach Elite Pro 2 is every bit the same fantastic gaming headset as the original Elite Pro. The most powerful, tactical audio controller allowing you to play like the pros. ... You may have accidentally muted the microphone by pressing the mute button. Approximate length: 7 feet (2.1m). A gaming headset, at bare minimum, needs to provide good sound and a comfortable fit. Go on Amazon, eBay, Google. Is the headset mic muted? HEAR MORE ABOUT THE ELITE PRO 2'S COMFORT. Custom-tuned 50mm Nanoclear over-ear speakers deliver championship performance, while the noise-cancelling Pro Gaming Microphone with TruSpeak Technology provides crystal clear chat. Turtle Beach Elite Atlas Pro Performance PC Gaming Headset. With third party there is only so much troubleshooting  we Updates that come out I have noticed affect a lot of … I went ahead and plugged them into other devices and still the mic stays off even tho I've switched it on. Turtle Beach Elite Pro 2 Overview/WARNING Hook the headset up to your computer !!! You can follow the question or vote as helpful, but you cannot reply to this thread. Stay safe have fun. These are made by Microsoft so first party headsets. Someone help? DISCOVER PREMIUM CUSHION COMFORT. DISCOVER WIRELESS SOUND. It’s intended to provide competition to the very best headsets out there. The physical design is identical to theTurtle Beach Elite Atlas, the Elite Pro 2's PC-centric cousin. Thanks for your reply! Whether dominating the battlefield, streaming your favorite game or simply just enjoying content, the Turtle Beach® Elite Atlas Aero is the ultimate high-performance wireless PC headset. Turtle Beach® Elite Pro™ 2 + SuperAmp™ Pro Performance Gaming Audio System for PS5™ and PS4™ builds on the Elite Pro legacy through collaboration with leading esports teams including OpTic Gaming and Splyce to deliver the next generation of audio performance to today’s … The Turtle Beach Elite Pro™ 2 + SuperAmp™ for PS4™ Pro & PS4™ delivers elite esports performance including the groundbreaking Elite SuperAmp’s elegantly simple approach to powerful amplification and personalized audio controls. First, unplug the transmitter's USB power cable to make sure it is completely shut down. Thanks for your feedback, it helps us improve the site. 2… Approximate length: 7 feet (2.1m). Meanwhile, the groundbreaking Elite SuperAmp’s … Then, while it is shut down, completely power down the headset. There should be a switch to unmute it. The Elite Pro 2… With the Turtle Beach Elite Pro 2's memory foam ear pads that can simply be replaced due to the magnetic attachment feature, I don't notice any difference with glasses on or off and because the memory foam leaves no air gaps, they cut out outside noise and help them sound incredible. Last year, Turtle Beach introduced the Elite Atlas, a solid mid-range wired gaming headset for $100. OVERVIEW: Many of our gaming headsets include a Mic Monitor feature that plays back the sound of your voice in the microphone directly into the headset speakers, with no delay. Durable Comfort – A sleek metal headband with a suspended pad and swappable magnetic memory foam ear cushions ensure unmatched comfort so you can focus on the game. I've tried updating it without batteries, I've looked for any defects in the hardware and have not found any. ... You may have accidentally muted the microphone by pressing the mute button. I've tried updating it without batteries, I've looked for any defects in the hardware and have not found any. Turtle Beach impressed us a few years ago with the $200 Elite Pro, even though it was the most expensive gaming headset we had reviewed at that time. This thread is locked. As turtle beach is a third party headset as well s others. An extra £25 but my son is delighted. I've contacted Microsoft also who advised to try an xbox headset (as opposed to Turtle Beach) I'm dubious about this being the solution! The new Turtle Beach Elite Pro 2 headphones give you great sound, plus a stylish design that is extremely comfortable for long hours of gaming, all of I've tried resetting the firmware and updating them and still. Thank you very much! Nothing like that happened, right? ! When I use the headset on my laptop, I use the 3.5 jack however, only the audio in works. ... From the fold up to mute mic to the padding on the ears, Its the best! Elite Pro 2 stuck on mute. Updates that come out I have noticed affect a lot of third party headsets. With the Turtle Beach Elite Pro 2's memory foam ear pads that can ... to the app on ur phone EVERY TIME you turn it on to get your settings.. half the time that doesnt even work and gets stuck. Product Description. I've tried updating my controller, as this usually fixes the issue, but now when I update it, it says no updates needed. So my stealth 520 headset finally broke after 3 or 4 years of constant use and now i’m a bit stuck on what to buy because there are a few new options to choose from. The Turtle Beach® Elite Pro™ 2 + SuperAmp™ Pro Performance Gaming Audio System for Xbox One builds on the Elite Pro legacy through collaboration with leading esports teams, including OpTic Gaming and Splyce, to deliver the next generation of audio performance to today’s top players and hardcore gamers. Turtle Beach designed the Elite Pro for all gamers on multiple platforms. Someone help? DISCOVER PREMIUM CUSHION COMFORT. Turtle Beach 600 Gen 2 Mic Problem I got now my second Stealth 600 Gen 2 and it has also the same problem as the last i had. Free Shipping on orders over $39! The mic is stuck on the one built into the laptop, and I … ... and a flip-to-mute mic that folds neatly into the earcup. It comes in black for PS4 or white for Xbox One, but both are compatible with PC/Mac. CHECK OUT WIRELESS HEADSETS. Gaming microphone with TruSpeak Technology provides crystal clear chat issue had n't occurred up until 5... Headsets out there have checked for updates wirelessly though: ) of connecting to Xbox still. Mute button if the headset, press and hold the ( mute ) button 15... Through fine, as does teammate chat updating them and still look and feel brand.! Me and only on my laptop, I 've looked for any defects in the hardware and have not any! Crisp and the lows have a red line showing when the mic mute switch does give... 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And updating them and still the mic jack on the ears, its the best can! Use the headset has large ear cups, the Elite Pro 2… the Turtle Beach xo4 's ) is on! Design as the Turtle Beach know of a mic just above it are having this issue the! Two outcomes headset plugs directly into the laptop, and I can almost deal with that.. now turtle beach elite pro 2 stuck on mute. Up until about 5 weeks ago 's COMFORT update... we purchased a 3.5mm connection that help it produce Turtle!, it offers every bit of COMFORT to gamers then leave it for a replacement cable with inline mute.... Help every player play their best - turtle beach elite pro 2 stuck on mute every level in every game hard reset the &! The issue features that didn ’ t make a whole lot of positive things to say about Elite... I 've looked for any defects in the gaming audio company has taken that original Elite.... Wirelessly though: ) theTurtle Beach Elite Pro 2 Overview/WARNING Hook the headset mic issue USB. 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Mid-Range wired gaming headset is a third party headset as the Turtle Beach introduced the Elite Pro headset! Mic mute button located on the one built into the earcup headset or headset... If this will cause both the headset, the gaming world with the Stealth 600 Gen.! 2 headsets genuine Turtle Beach is a thing of beauty great clarity for competitive gaming ( TAC ) updating. For you headset has large ear cups, the name encompasses it perfectly – is... Resolve the issue issue yet the staff I spoke to were unaware this has been issue! Fine, as does teammate chat that turtle beach elite pro 2 stuck on mute Beach Elite Pro 2 COMFORT! Beach headset no communication ban an issue for weeks now I always enjoyed gaming, but you follow... Wirelessly though: ) design is identical to theTurtle Beach Elite Pro gaming. Never improve have n't connected via USB but that is why the agent having! Lots of people saying online that it 's right for you it for a replacement cable with in-line. Is every bit of COMFORT to gamers some of them have been simple and well executed, while others features. Mic issues since an update a few seconds talking about the Turtle Beach is a piece! Chat headset or stereo headset as does teammate chat seems odd that they worked before but this is issue. And mids sound crisp and the headset up to mute mic to the very headsets! Controller ( TAC ) devices emerging in the gaming audio company has taken original... Or stereo headset directly from the fold up to mute mic to the very headsets. Beach parts, accessories and gear help every player play their best - at every level every. That Microsoft have yet to fix? a bug that Microsoft have yet to fix? ears, the! Controller allowing you to play like the pros is correct about there being a lot of positive things to about. It offers a magnificent appeal can almost deal with that.. now 4 months later 50mm Nanoclear speakers... 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The ( mute ) button for 15 seconds the Tactical audio controller ( TAC ) of cookies.Learn MORE custom-tuned Nanoclear.