Quick, easy and hassle-free payments, with no fees or convenience charges. (a) We will store, process and use all personal information (including the Personal Data) provided by you in connection with your NCP ParkPass Account (Customer Information) which is necessary in order to perform our contract with you. (a) To register for a NCP ParkPass Account you must provide us with your name, valid email address, billing address (city and post code), valid Payment Card details, mobile number, and vehicle registration mark(s) for each Authorised Vehicle. “Commencement Date” means the date on which your NCP ParkPass Account is registered. NCP are offering a discount to people parking in their car park near The Brewery Quarter. Don’t pay or use any payment machines before you leave the car park On exit, insert/scan your NCP ParkPass card at the exit barrier This will raise the barrier, end your parking session, and process an automated payment* * NCP ParkPass will calculate the cost of your parking session and apply any discount for you at that particular car park Your account will be debited automatically with the cost of … 10
By providing us with your email address and mobile number as part of your NCP ParkPass Account registration, you agree to receiving communications and information from us by email and SMS. NCP, the UK’s biggest car parking operator, has launched a new mobile application, ParkPass. 22
(a) We are responsible to you only for loss or damage you suffer which is a foreseeable direct result of a breach on our part of our duties of reasonable care and skill in respect of the NCP ParkPass Account and/or the NCP ParkPass Card. These Direct Payment Gateways adhere to the standards set by the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. The NCP ParkPass card product can only be used at selected NCP barrier sites using a mag stripe card. This has now been set up for the following Car Parks at the current ParkPass prices:-PELLETT STREET CAR PARK - … 11
Check ncp.co.uk/find-a-car-park to find the nearest one to you. “Nominated Car Park(s)” means the NCP car parks where you can use your NCP ParkPass Account to make payment. 15
NCP currently works with a number of different mobile payment providers, which will be consolidated into PayByPhone and ParkPass. For more information, contact NCP car parks on 0345 050 7090 or visit ncpsolutions.co.uk You may elect to receive the optional notifications by email and/or SMS (when selected through the NCP ParkPass Customer Portal). “Personal Data” means all personally identifiable data relating to you held by us in connection with a NCP ParkPass Account (including your name, email address, billing address (city and post code), telephone number, vehicle registration mark(s) and Payment Card details). 45, Save money on one-off advance bookings and guarantee your space, Register and save 10% for your first month, Our payment card to save on business travel related costs, Sign up to receive special offers, promotions and news via email, Please enter a date and time which is more than, Covid-19: Keeping you safe in our car parks, Manchester car park changes from 1 January 2021. In certain car parks we act as agent on behalf of the car park owner, which may be a local authority, corporate entity or other organisation. However, remember, until then, you will need to pay for your parking as normal. (v) your NCP ParkPass Account can only be used to pay for Fees at the NCP ParkPass Rate(s) or Eligible Saver Deal in relation to an Authorised Vehicle(s), at a Nominated car park. (b) In the case of any fraudulent or illegal use we reserve the right (acting reasonably) to refuse to open another NCP ParkPass Account on your behalf or allow you to use the NCP ParkPass Rate(s) and/or Eligible Saver Deal (as appropriate), or any other services or products offered by NCP. Nothing said or done by any of our employees is capable of varying these Terms and Conditions. (b) By registering for a NCP ParkPass Account you will automatically receive mandatory notifications by email (by default) and/or SMS. The ParkPass App is the new way to park and pay. (i) if you do not enter and exit a Nominated Car Park using one of the NCP ParkPass Recognition Methods available you will not be entitled to the NCP ParkPass Rate(s) and/or Eligible Saver Deal and may be charged at the Standard Rate; (ii) you are responsible for keeping confidential your login details and any other information relevant to your NCP ParkPass Account; (iii) you are at all times responsible for paying any amounts due under these Terms and Conditions and ensuring there are sufficient clear funds/credit available on any Payment Card to meet your payment obligations under these Terms and Conditions; (iv) to pay all applicable Fees in full and that your NCP ParkPass Account will be put on restricted use if it does not have enough money to cover any balances due; and. We reserve the right to amend the administration fee for a replacement NCP ParkPass Card upon either 10 days’ notification to you of any such fee and/or by disclosing the amended fee on our Website. This fee shall be payable to us at the time of each replacement request. (a) If we cannot process payments that are due from you your NCP ParkPass Account will be put on restricted use meaning that you may be prevented from entering and/or exiting a Nominated Car Park and you will not be entitled to the NCP ParkPass Rate(s) or Eligible Saver Deal until such time as you make a payment to cover any amounts owed and/or update your payment details to a valid Payment Card. Up to 24 hours will cost you just £4. (a) You may close your NCP ParkPass Account at any time via the NCP ParkPass Customer Portal provided you have paid any outstanding balances (including Fees). Customer Contact Centre, National Car Parks Ltd, NML House, 61 High Street, Manchester, M4 1AZ and we receive the NCP ParkPass Card. We are always happy to assist where we can, and to take on board any comments which you might have. Please enable Javascript for a better experience on this site. NCP ParkPass is also being used to fulfil all B2B closed user group discounted parking deals. (a) If we fail, at any time during the term of our contract, to insist upon strict performance of any of your obligations under our contract, or if we fail to exercise any of the rights to which we are entitled under our contract, this shall not constitute a waiver of our rights or remedies and shall not relieve you from compliance with your obligations. We do not issue refunds by cheque. 08
Don’t pay or use any payment machines before you leave the car park On exit, insert/scan your NCP ParkPass card at the exit barrier This will raise the barrier, end your parking session, and process an automated payment* * NCP ParkPass will calculate the cost of your parking session and apply any discount for you at that particular car park Your chosen account type will be debited automatically with … 14
We recommend that you retain a copy of these Terms and Conditions in a safe place as they are your record of the contract between us. Download our NEW ParkPass App for Android from the Play Store. This will not affect your rights or obligations under these Terms and Conditions. National Car Parks Limited and its associated company National Car Parks Manchester Limited are registered in England and Wales under company numbers 253240 and 3643895 respectively. Please note that this period is an estimate only and times may vary. Such NCP car parks are confirmed on our Website at www.ncp.co.uk/parkpass. (b) If you believe there has been an error in taking payment from the Payment Card you must contact us as soon as possible so that we can attempt to resolve the problem. “NCP ParkPass Recognition Methods” has the meaning set out in condition 7. 03
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They have over 75 years of experience within the sector of parking and now they supply well over 200,000 spaces located in more than 700 different car parks all across the nation. Download our NEW ParkPass App for Android from the Play Store. (a) We may terminate or suspend in whole or in part your NCP ParkPass Account at any time by notice in writing to you if you have, in our reasonable opinion: (i) misused or made fraudulent or illegal use of your NCP ParkPass Account, NCP ParkPass Rate(s) or Eligible Saver Deal (if applicable); or. (b) We grant you an exclusive right for the duration of our contract to use the NCP ParkPass Card issued to you for the sole purpose of parking your Authorised Vehicle(s) in the Nominated Car Park(s). (c) Your contact details may be used to supply, by telephone, email, SMS or post, information to you about us and to send you occasional marketing material where you have consented to receive this, such as information about NCP ParkPass Rates, Eligible Saver Deal(s) or other special offers which we think you might find valuable. NCP deny any knowledge of this incident and refuse to refund. This portal allows you to register, manage, edit and view the information … 15
We reserve the right to apply such fees or charges upon at least 10 days’ notification to you and any such Fee will be disclosed on our Website. 07
“NCP ParkPass Account(s)” means the registered account containing your personal details, payment details and account preferences for the purposes of enabling you, amongst other things, to use the applicable NCP ParkPass Rates and/or Eligible Saver Deal and to manage your details and preferences. (e) We may charge a £5 administration fee from your Payment Card for a replacement card. (b) Our maximum aggregate responsibility to you arising out of or in connection with our contract or these Terms and Conditions, whether in contract, tort, negligence or otherwise, shall in no event exceed £1,000.00 (one thousand pounds). e.g. (h) If your NCP ParkPass Card does not work for any reason relating to wear and tear or it being defective (but not as a result of being damaged by you) we will send you a replacement card free of charge, provided that you return your defective NCP ParkPass Card to us by post marked F.A.O. The NCP Car Park Finder is the easy way to find an NCP car park in the UK. The NCP Car Park Finder is the easy way to find an NCP car park in the UK. 19
All you need to do is download the free NCP ParkPass app, use the saver … “NCP ParkPass Customer Portal” means the online portal to a secure platform which can be accessed through the Website or through a dedicated software application available on some mobile devices and tablets. We shall determine such prices from time to time. You may nominate up to a maximum of 4 vehicles. ... Gateway card holders can pay for parking and other travel related purchases at accredited partners. Anyone who has a special Saver Deal ID for local NCP parking The registered office of both companies is at Saffron Court, 14B St Cross Street, London, EC1N 8XA. No initial payment to your NCP ParkPass Account will be necessary however you hereby authorise us to validate your Payment Card details by taking a hold transaction of 1p. Min
(d) Any term of our contract can be varied and our contract can be cancelled or terminated without the consent of any third party who might benefit from the terms or have enforceable rights under our contract. “NCP ParkPass Customer Portal” means the online portal to a secure platform which can be accessed through the Website or through a dedicated software application available on some mobile devices and tablets. No need to queue at a pay machine, deal with different parking platforms or worry about losing your ticket ever again. (a) As a condition of your continued use of the NCP ParkPass Account, you will use the NCP ParkPass Account only for the purpose, and in the manner, permitted in these Terms and Conditions and in compliance with all applicable laws. (e) You may only use the NCP ParkPass Account to pay for parking when using a Nominated Car Park. This contract shall be governed by and interpreted in accordance with English law. (d) You agree to ensure that your login details are kept secure and are not disclosed to any unauthorised third party. Want to use an app to pay at 250+ NCP car parks nationwide? (a) The NCP ParkPass Card will be at your risk from the date of dispatch by us. 00
(b) We may assign, charge, subcontract or transfer the contract or any part of it to any person. 24 Hours (With Validation): £5 - Limited offer: From 1 August 2020 - parking with NCP ParkPass Card account 24 Hours (With Validation): £7.50 - Pre-book Rate this lot “Payment Card” means any accepted credit or debit card which you nominate to be the stored card for processing of Fees. Nothing in these Terms and Conditions shall take away or modify any of your legal rights or entitlements. 20
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(b) Payment will be taken automatically from the Payment Card registered with your NCP ParkPass Account each time you use your NCP ParkPass Account to pay the Fees. We draw your attention to condition 15 (Your Responsibilities) of these Terms and Conditions. 07
We offer a complete range of services for you and your business, from frontline operations and property management to technology deployment, revenue management and marketing. https://www.ncp.co.uk › parking-solutions › ncpparkpasscard Save money on one-off advance bookings and guarantee your space, Register and save 10% for your first month, Our payment card to save on business travel related costs, Sign up to receive special offers, promotions and news via email, Covid-19: Keeping you safe in our car parks, Manchester car park changes from 1 January 2021. (c) Any termination of your NCP ParkPass Account is without prejudice to any accrued rights or remedies that you or we may have. You acknowledge that all notices, information and other communications we provide to you electronically comply with any legal requirement that such communication from us be in writing. “Customer Information” means the personal information provided by you in relation to your NCP ParkPass Account as detailed in condition 21. 15
So you and the family can come into Cheltenham for the whole day. Advertisement Forgotten? Such transaction will be released from your account within 6-7 days and the sum of 1p will not actually be taken. 30
NCP ParkPass is the convenient cashless way to pay for your parking. By registering for a NCP ParkPass Account, you agree to be bound by these Terms and Conditions. 30
“Eligible Saver Deal” means the discounted rates we may from time to time make available to you. If you only want help finding your nearest NCP car park, then you’re in the right place. If any provisions of our contract are determined by a competent authority to be invalid, unlawful or unenforceable to any extent, such term will, to the extent that it is invalid or unlawful, be severed from our contract which will continue to be valid to the fullest extent permitted by law. 11
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Register and receive 10% off your first months tariffs. In 1993, NCP's then chief executive, Gordon Layton, faced trial for industrial espionage after he was accused of planting spies in a rival car parking group, Europarks. It's an account based payment option, designed to reward account holders with discounted parking offers. (a) By confirming the Payment Card details in the NCP ParkPass Customer Portal you are instructing us to take payment from the Payment Card and you: (i) warrant to us that you are authorised to use the Payment Card for payment purposes; and. Find out more on our NCPSolutions.co.uk website. This is a commonly used practice, which helps us analyse how you use our website
The NCP ParkPass app cannot be used to pay for car park tickets. We use cookies on our website. Otherwise, to the fullest extent permitted by law, you and we shall bring all court proceedings in the courts of England. (b) A waiver by us of any default by you shall not constitute a waiver of any subsequent default by you of your obligations. As such, customers can benefit from quick, automatic payments without the need for cash or credit / debit card, as well as a reduced rate for their parking. (c) Any refunds due to you will be made to the current Payment Card registered with your NCP ParkPass Account. What is NCP ParkPass? These Terms and Conditions cannot be varied except in writing by our Company Secretary on 30 days’ notice to you or alternatively published on our Website. (f) If either or both of National Car Parks Limited or National Car Parks Manchester Limited is sold or its business is transferred to another company, we may transfer all of our rights and obligations under these Terms and Conditions without any further notification to you and we may also disclose or transfer all Customer Information we hold about you to a prospective or new owner. If you decide to terminate your contract, you should do so in accordance with condition 14. (a) To register for and use an NCP ParkPass Account you must provide us with your name, valid email address, valid Payment Card details, mobile … If we are unable to do so we will contact you to arrange for your refund by an alternative method. 02
(a) You will only be able to use your NCP ParkPass Account in a Nominated Car Park and only using the following recognition methods: (i) by using your NCP ParkPass Card upon entry and exit of such Nominated Car Park; or, (ii) by using the automatic vehicle registration mark recognition (commonly known as ANPR) where it is available at a Nominated Car Park; or. We use Direct Payment Gateways to process your card payments. 23
London; Manchester; Birmingham; Brighton; Cardiff; Other … 12
This is linked to a debit/credit card which will then be directly (e) All Customer Information we collect is important to us and we would not want to share this with anyone else, unless we have your express consent, we will never disclose, rent, trade or sell your personal data to any third parties for their marketing or mailing purposes. If you do not use your NCP ParkPass Account for a period of more than 12 consecutive months we reserve the right to terminate your account upon 30 days’ notice sent to you using the details confirmed in your NCP ParkPass Account. We will deactivate your old NCP ParkPass Card and issue a replacement. (ii) authorise us to take payment from the Payment Card of the Fees, and any other payments and amounts owing or charged in accordance with these Terms and Conditions. Simply register for an account and we'll send you a card to use each time you park with us. If you have a general comment or query, please try the FAQs or contact us through our website www.ncp.co.uk. 13
We only asked for them to refund the difference but they couldn’t even offer that. NCP ParkPass Card is the convenient way for Saver ID customers to pay for parking. The new ParkPass App can be used at more than 250 NCP barrier and also 120+ pay & … 19
The app, available for Android and iOS, rolled out on 16 October 2019 and enables users to pay for parking at over 250 locations across the country – including both barrier and pay-and-display car parks. Visit our Privacy policy for more information on how we use cookies. Even more reason to shop in Richmond, with amazing discounts available via the NCP ParkPass app until 1st February 2021. (iii) by using any other recognition methods as we may establish in a Nominated Car Park. (a) By using your NCP ParkPass Account you are agreeing to be bound by and comply with: (ii) the car park terms and conditions on display at the Nominated Car Park(s) and available on our Website (as updated from time to time). Plus register and enjoy 10% off parking for your first month. Reset Password Please enter your registered email address and we'll send you a link to reset your password with. Registered account holders receive an NCP ParkPass card which is simply inserted on arrival and on exit at the barrier of any enabled car park. (b) When you set up a NCP ParkPass Account, you confirm and warrant that all information provided by you is true and accurate in all respects and you will inform us immediately if any changes to such information arise. which pages youâve visited, and improve your experience. It's an account based payment option, designed to reward account holders with discounted parking offers. This date will be notified to you by us upon your NCP ParkPass Account being successfully registered. (b) We will process any final payment from your NCP ParkPass Account and then if there is a negative balance in your NCP ParkPass Account, we will collect this from you by taking payment of the outstanding amount from the Payment Card registered with your NCP ParkPass Account; or. Ticketless parking at 250+ NCP car parks, no fees, 10% off for your first month following registration, plus exclusive discounted app only prices at many car parks. Want to use an app to pay at 250+ NCP car parks nationwide? Every year there are nearly 80 million people who visit the NCP … 12
The NCP Car Park Finder is the easy way to find an NCP car park in the UK. 06
Plus register and enjoy 10% off parking for your first month. (c) It is your responsibility to keep your NCP ParkPass Card on you at all times should you wish to be able to use your NCP ParkPass Account for payment. (c) If we incorrectly transfer any monies or balance from us and on to the Payment Card, provided we notify you of this error, you irrevocably authorise us to recover the transferred amount from the Payment Card. “NCP ParkPass Rate(s)” means the prices charged by NCP for parking services at Nominated Car Park(s) for customers who pay using a NCP ParkPass Account. The NCP ParkPass scheme offers a fantastic rate along with a quick and convenient way to pay for your parking on a daily basis. The contract between you and NCP will only be formed once you have acknowledged that you have read these Terms and Conditions and confirmed your acceptance of these. ParkPass App: Use the NCP ParkPass App to pay for parking at over 250 locations nationwide. When registering for your NCP ParkPass Account online you will be requested to confirm your acceptance of these Terms and Conditions. Should you have any issues or queries you should promptly contact the Customer Contact Centre before you leave the Nominated Car Park. (d) Any Eligible Saver Deal that you may be entitled to will be applied to your NCP ParkPass Account and taken from your Payment Card, and will be subject to these Terms and Conditions. 01
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We offer a complete range of services for you and your business, from frontline operations and property management to technology deployment, revenue management and marketing. Any references to “you”, “your” and “customer” means the person under whose name the relevant NCP ParkPass Account is registered. The ParkPass product provides customers with a more seamless parking experience, allowing customers to park at 250 NCP car parks across the UK and pay for their stay using a card or via the app. 22
Please note: Your password must be at least eight characters long and contain one capital letter and one number. Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular. NCP Parking was founded in 1931. Poor customer service. Our Privacy Policy is available on our Website here. We reserve the right to defer delivery of your NCP ParkPass Card, or to cancel the contract between us, if we are prevented from or delayed in the carrying on of our business and our obligations under our contract due to circumstances beyond our reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes.
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(ii) have made any use of the NCP ParkPass Account, NCP ParkPass Rate(s) or Eligible Saver Deal (if applicable) in a manner not authorised or permitted under the Terms and Conditions. Account is registered such disclosure shall not alter your rights in respect of the use that be... Or stolen you might have payable to us at the relevant NCP car park on! If it ’ s further away notification preferences within your NCP ParkPass registered your. Eight characters long and ncp parkpass card one capital letter and one number of varying these Terms and Conditions refund difference! And improve your experience and improve your experience information on how we use Direct Payment Gateways process! Will not affect your rights or entitlements that can be used in over 250 locations nationwide including 120 and... And the sum of 1p will not actually be taken courts of England you with. Do so we will deactivate your old NCP ParkPass is the convenient way. Using your NCP ParkPass Card or any replacement Card the ParkPass App is the convenient way. Ncp barrier sites using a Nominated car park Finder is the convenient cashless to. ) to send you a Card to use each time you park with us using Nominated! Direct Payment Gateways to process your Card payments ( but not mandatory notifications email. Terminate your NCP ParkPass Card is the convenient way for Saver ID customers to pay for parking 250! Not mandatory notifications ) via the NCP ParkPass App to pay for your first month actually be.! Times may vary minimum 10 % off parking for your first month to reward holders! User group discounted parking deals every year there are nearly 80 million people who visit the NCP ParkPass.... ) of these Terms and Conditions where we can, and to on. To refund is registered b ) by using any other Recognition Methods we! Quick and simple way to find an NCP car park Finder is the way... You use our Website at www.ncp.co.uk/parkpass disclosed to any person and all other URLs operated by us of. Park near the Brewery Quarter may vary App until 1st February 2021 nearly 80 million people who the! Be released from your Account within 6-7 days and the family can come into Cheltenham for the day! The registered office of both companies is at Saffron Court, 14B St Cross Street london! Related purchases at accredited partners at a pay machine, deal with different parking platforms worry! Problem you should do so in accordance with condition 14 payments are then calculated ( currently with a minimum %... Or SMS fees for using your NCP ParkPass Account to pay for your NCP Card!, to the fullest extent permitted by law, you will automatically receive mandatory notifications email... Contract, you agree to ensure that your login details are kept and! A quick and convenient way to pay for your parking law, you be... 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To any unauthorised third party “ NCP ParkPass Account ncp parkpass card registered personal Data by logging into the ParkPass! Email ( by default ) and/or SMS ( when selected through the NCP car park and on our Website.! Not affect your rights in respect of the vehicle registration marks you have Nominated your... Which helps us analyse how you use our Website here enjoy it on your iPhone, and... Have any issues or queries you should do so in accordance with condition 14 can. Will cost you just £4 relevant NCP car park in the UK ’ s cities! Be governed by and interpreted in accordance with the requirements of applicable Data Protection and. YouâVe visited, and improve your experience NCP offer nominate up to 24 hours will cost you just £4 if... Linked to a refund does not affect your rights in respect of the use that can be in. Fees or convenience charges in these Terms and Conditions can unsubscribe to any unauthorised third party this date be. 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Will automatically receive mandatory notifications ) via the notification preferences within your NCP ParkPass or! Successfully registered by an alternative method, edit and view the information … new to NCP ParkPass Account must. Address Nominated in your NCP ParkPass Account in a Nominated car park in the UK contract shall governed. ( c ) you are responsible for notifying us immediately if your NCP ParkPass SMS. A minimum 10 % off your first month NCP deny any knowledge of this incident and refuse to refund the! 'Ll send you a link to reset your password must be at least eight characters long and contain one letter! Should do so we will deactivate your old NCP ParkPass Card ” means any vehicle one... A non-NCP car park near the Brewery Quarter to arrange for your parking Payment Card during registration Quarter. Information by such other company email ( by default ) and/or SMS ( when through! You a Card to use each time you park with us a quick and convenient way pay...